End-to-end Experience (UX) Design consultancy based in Melbourne, Australia with a firm focus on retail, user-centred design and positive customer engagement.
Conscientiously as well as carefully, we craft the customer journey around their needs and mental model. Applying an eye for design, business strategy and the best interaction design methods and tools.
Featured Work
Key focus is to evaluate the Many Hands beta site by employing user-centred design methodologies and assessment techniques.
Tools and Process: Axure, Paper Prototyping, Camtasia, Treejack, Card Sorting, Trunk Test, Comparative Analysis, Feature Quantitative Analysis, Affinity Diagraming, Script writing and Usability Testing.
The aim was to develop a wedding centred market-place for new and existing Etsy members. With a firm focus on hand-made product and supplier driven content.
Tools and Process: Balsamiq, Paper Prototyping, Camtasia, Card Sorting, Comparative Analysis, Feature Quantitative Analysis, Rapid Prototyping, Scenario and task creation and Usability Testing.
The brief was to increase customer engagement
by introducing a social aspect to the Kindle
reading experience.
Tools and Process: Axure, Paper Prototyping, Camtasia, Card Sorting, Affinity Diagraming, Quadrants, Comparative Analysis, Feature Quantitative Analysis, Rapid Prototyping and Usability Testing.
